Workplace Mediation

Conflict at work is a costly business

It can happen in any workplace. Differences between individuals can lead to disputes in the workplace which impact employee job satisfaction, can increase absenteeism, reduce productivity and ultimately affect profitability in a business. Disputes can range from regular daily conflict between workers, between supervisors and workers, or between customers, clients or suppliers and the workers of the business.

Not all conflict is bad, but when it becomes disruptive it can affect the wellbeing of every person in the workplace.

Mediation helps people who don't see eye to eye to sort out their differences as quickly as possible and to minimize distress and cost. That's why many organizations are now setting up their own Alternative Dispute Resolution (ADR) programs. We will assist employers with an obvious conflict or we can come in and identify where the conflict is arising within the workplace. We can develop conflict management systems for use by management and supervisory staff, and help to develop conflict resolution processes that assist in bringing disputes to a conclusion without the undue expense of litigation, or other administrative legal dispute processes.

When significant disputes arise, we provide mediation and arbitration services to help workplace parties reach quick, affordable outcomes without the need for proceedings in courts, human rights or labour tribunals.

As you will see under Business Services - We provide training to management and supervisory staff, including human resources staff, in understanding and identifying conflict in the workplace. As part of this training we teach employers to learn how to resolve daily conflict and deal with significant disputes in the workplace. We also provide conflict resolution training to non-supervisory employees who regularly deal with clients and customers or member of the general public.

Read on to discover how mediation can apply to your conflict »

Complete the intake form to begin the process of working with our team of trained professionals.